+44 (0)1286 676 999
Get in touch with us...
 

We welcome you comments and questions about our products, services or web site but please make our job a little easier by directing your questions to the appropriate department...

 

General Enquires

 

Registered Address

PPM Technology Ltd.,
Unit 34-35,
Cibyn Industrial Estate,
Caernarfon.
LL55 2BD
Wales / UK


 
Telephone, Fax & Skype TM .
Tel: +44 (0)1286 676 999
Fax: +44 (0)1286 671 811
Skype TM : ''ppmtechltd''
e-Mail
''Front Desk''
Web-space administrator
e-Mail administrator

 

Departments

 

 

Sales, Despatch & Accounts

If you need to find your local agent; purchase a product; check up on delivery charges and times or need our financial details then use these addresses.

sales@ppm-technology.com
despatch@ppm-technology.com
accounts@ppm-technology.com

Don't forget that many brochures are now available on-line from the downloads page.

R&D, Technical & Repairs

To ask more detailed technical questions to our chemists or engineers; request a quote for a bespoke system from our R&D department or check up on a returned instrument then use these contacts.

rnd@ppm-technology.com
technical@ppm-technology.com
repairs@ppm-technology.com

If you have a problem with one of our products then please check the Support Page first as the problem may have been fixed in an upgrade or discussed in the FAQ.

All incoming repairs must be accompanied by a completed Returns Cover Sheet which you can print-out and fill by hand. For repairs from further afield, a customs invoice sheet must also be filled in as part of the Inwards Processing Relief scheme for importing goods outside the European community for service and/or repair.

Quality Control

As an ISO9000 registered company we pride ourselves on taking customer service and quality issues seriously. If you feel that the service we have given you does not meet your expectations then we would like to hear your comments so that we can improve in the future. Contacting quality@ppm-technology.com directly will help us improve our service to you. If no other department can help or you feel that you haven't had the help you expected then you may get in touch with the company management at directors@ppm-technology.com in total confidence.

 

Agents and Re-Sellers

 

We have a wide network of agents, distributors and re-sellers around the world who can provide local support to you if you require. Click here for a full list of distributors in your country.

 

Location & Directions

 

 

PPM Technology is situated on the Cibyn Industrial Estate in Caernarfon, North Wales. The local train station is in Bangor (9miles / 14km ) and the nearest airports are at Liverpool (85miles / 96km) and Manchester (96miles / 154km). We are also only 29miles / 46km from Holyhead Ferry Terminal which links mainland Britain to the Republic of Ireland.

There are two main road routes - the A55 and the A470. Both of these link to the A487 which is the main road through Caernarfon.

The A55 travels along the North Wales coast to Bangor before crossing the Menai Strait and onwards to Holyhead. Take the exit at Junction 9 - this is signposted for ''Bangor, Caernarfon and Ysbyty Gwynedd Hospital'' and is the junction next to Britannia Bridge on the mainland side. From here you can pick up signs for the A487 to Caernarfon.

The A470 is a primary route from South Wales and passes from Cardiff to LLandudno. The A487 joins the A470 near Gellilydan (between Trawsfynydd and Ffestiniog) and continues through Porthmadog to Caernarfon and Bangor.

 
     

Follow the A487 towards Caernarfon. Once you have entered the town follow the signs for the A4086 to Llanberis, you will soon pick up signs for the Cibyn Industrial Estate which is on the right as you leave Caernarfon on the A4086.

Once on the estate follow the main road as it bears to the right. Our compound is on the second right - opposite the Vehicle Testing Center and just after the Gleneagle furniture factory. As soon as you take the right hand turn you will need to take an immediate left through the gates. Our unit is directly in front of you.

If you do decide to pay us a visit please give us a call first to arrange a suitable time. When you arrive please report to reception and enter your details in the visitors book there. Thank you!

 

 

Bank Details

 

 

.Address
HSBC Bank PLC,
24 Castle Square,
Caernarfon.
LL55 2NB
Wales / UK
.Account Details.
Name: PPM Technology Ltd
Number: 81464663
Sort Code: 40-16-02

.IBAN & Swift Codes
GB12 MIDL 4016 0281 4646 63
MIDLGB22